Privacy Policy

MenoCue Health, Inc. ("MenoCue," "we," "us," or "our") operates the MenoCue app and website at menocue.com(collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using the Service you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Information We Collect

Health and Symptom Data

MenoCue is a health tracking tool. When you use the app you may choose to log:

• Hot flash frequency, severity, and time of occurrence
• Sleep quality and duration
• Mood, anxiety, brain fog, and energy levels
• HRT medications, dosages, and routes of administration
• Lab results (FSH, LH, estradiol, testosterone, thyroid panels)
• Weight, exercise, and other lifestyle factors
• Menstrual cycle data and period history

All health data you log is yours. We process it only to provide the features you use (trend charts, pattern analysis, doctor reports). We do not use it for advertising.

Account Information

When you create an account we collect your email address and, optionally, your name. Authentication is handled by Clerk (see Third-Party Services below).

Usage Data

We collect standard usage data including device type, operating system, app version, pages visited, and feature interactions. This helps us improve the Service.

Apple Health / Google Fit Data

If you grant permission, we import sleep and heart rate data from Apple Health or Google Fit. This data is processed on-device or stored in your MenoCue account to provide trend context. We do not share it with third parties.

2. How We Use Your Information

• Provide the Service: display your logs, generate charts and pattern insights, and create doctor-ready reports.
• Improve the Service: understand how features are used so we can fix bugs and build better tools.
• Account management: send transactional emails (password reset, subscription receipts).
• Legal compliance: comply with applicable law and respond to lawful requests from authorities.

We do not sell your personal information or health data to any third party, ever.

3. Data Security

We apply application-level encryption to sensitive health data. Our infrastructure is designed to HIPAA-ready standards, including access controls, audit logging, and encryption in transit and at rest.

No method of electronic storage or transmission is 100% secure. While we use commercially reasonable safeguards, we cannot guarantee absolute security.

4. Third-Party Services

We use the following third-party services to operate MenoCue:

• Clerk: user authentication and account management. Clerk stores your email address and handles sign-in. See Clerk's Privacy Policy.
• Vercel: hosting and infrastructure. See Vercel's Privacy Policy.
• PostHog: product analytics (anonymous usage events). See PostHog's Privacy Policy.

These providers are bound by their own privacy policies and, where applicable, data processing agreements with us. We do not share your health data with any of these providers beyond what is necessary to operate the Service.

5. Data Retention

We retain your account data and health logs for as long as your account is active. If you delete your account, we delete your personal information and health data within 30 days, except where retention is required by law.

6. Your Rights and Choices

• Access and export: you can export your health data at any time from the app settings.
• Correction: you can edit or delete any log entry at any time.
• Deletion: you can delete your account and all associated data from the app settings. Account deletion is permanent.
• Opt out of analytics: you can disable anonymous analytics in app settings.

If you are located in the European Economic Area, United Kingdom, or California, you may have additional rights under GDPR, UK GDPR, or CCPA respectively. Contact us at [email protected] to exercise any of these rights.

7. Children

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice in the app or sending an email to your registered address. The "Last updated" date at the top of this page reflects the most recent revision.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:

MenoCue Health, Inc.
[email protected]

MenoCue is a health tracking tool and does not provide medical diagnoses. Always consult your healthcare provider for medical advice and treatment decisions.